FAQ 2017-06-15T13:49:50+08:00
Mr. Ong 88 FAQ

FAQ - MR. ONG

1.BAGAIMANA SAYA MENDAFTAR SEBAGAI AHLI RASMI MR.ONG?

Pergi ke bahagian atas sebelah kanan halaman utama, dan kemudian klik pada butang “Daftar Sekarang”.

2.SEBARANG SYARAT KHUSUS LAYAK SEBAGAI AHLI A?

Ahli mempunyai berusia sekurang-kurangnya 18 tahun ke atas sebagai bersetuju dengan Terma & Syarat kami semasa pendaftaran.

3.APAKAH FAEDAH MENJADI AHLI?

Mana-mana ahli berdaftar Mr. Ong akan layak untuk mengalu-alukan pakej bonus atas / dia deposit kali pertama beliau dengan syarikat. Selain daripada itu, ahli berdaftar juga akan layak untuk semua pakej promosi yang menarik yang ditawarkan oleh Mr. Ong.

4.ADALAH DATA PERIBADI SAYA SELAMAT?

Ya. Untuk melindungi kepentingan pelanggan kami, Mr. Ong tegas mematuhi Akta Perlindungan Data Peribadi Malaysia 2010, oleh itu, apa-apa maklumat peribadi ahli berdaftar kami adalah sangat terjamin dan akan kekal sebagai harta intelek syarikat.

5.BAGAIMANA SAYA MEMBUAT DEPOSIT?

Deposit yang ahli boleh dimulakan melalui wakil-wakil perkhidmatan pelanggan kami, atau dengan mengemukakan permintaan deposit elektronik di platform kami. Terdapat beberapa pilihan untuk ahli kami untuk membuat deposit:
– Pemindahan bank tempatan melalui Perbankan Internet
– Pemindahan Antara Bank melalui Perbankan Internet
– Deposit tunai melalui Mesin Juruwang Automatik (ATM) di bank panel kami ditetapkan

6.BERAPA ADALAH MINIMUM TRANSAKSI JUMLAH DENGAN MR. ONG?

Terdapat keperluan minimum sekurang-kurangnya RM30 untuk setiap permintaan deposit yang perlu dibuat oleh ahli berdaftar, manakala keperluan minimum bagi setiap permintaan pengeluaran ditetapkan kepada sekurang-kurangnya RM50.

7.BERAPA LAMA IA MENGAMBIL MASA UNTUK PERMINTAAN DEPOSIT SEBAGAI PROSES?

Biasanya, ia mengambil masa kira-kira 3 – 5 minit untuk memproses permintaan deposit yang dikemukakan oleh ahli berdaftar. Walau bagaimanapun, permintaan deposit hanya akan diluluskan setelah dana dikreditkan ke dalam mana-mana akaun bank syarikat.

8.MENGAPA DANA TIDAK DIKREDITKAN SEGERA SELEPAS PEMINDAHAN DANA TELAH DIBUAT MELALUI PERBANKAN INTERNET?

Ia adalah mungkin bahawa anda telah memilih mod pemindahan GIRO untuk pemindahan antara bank dari satu bank yang lain yang akan mengambil sekurang-kurangnya 1 hari bekerja untuk membersihkan urus niaga. Jika tidak, ia mungkin disebabkan oleh gangguan teknikal yang timbul daripada kegagalan sistem bank.

9.BAGAIMANA SAYA MEMBUAT PENGELUARAN?

Permintaan pengeluaran boleh dimulakan melalui wakil-wakil perkhidmatan pelanggan, atau dengan mengemukakan permintaan pengeluaran elektronik di platform kami. jumlah pengeluaran yang diminta akan dikreditkan ke dalam akaun bank berdaftar ahli dengan kami selepas kelulusan dalaman telah diperolehi daripada pihak pengurusan.

10.BERAPA LAMA IA MENGAMBIL MASA UNTUK PERMINTAAN PENGELUARAN SEBAGAI PROSES?

Biasanya, ia mengambil masa kira-kira 5 – 10mins untuk memproses permohonan pengeluaran yang dikemukakan oleh ahli berdaftar. Walau bagaimanapun, apa-apa permintaan pengeluaran melebihi RM50,000 mungkin mengambil masa yang lebih lama untuk diproses.

11.BAGAIMANA SELAMAT ADALAH DEPOSIT DAN PENGELUARAN DENGAN MR. ONG?

Any withdrawal request can solely be made to the member’s registered bank account with Mr.Ong to avoid potential fraudulent action. Moreover, it is advisable for members to keep their deposit slips at all times which can be taken as hard proof in the event of an unresolved dispute, although this has never happened in the past.

12.ADAKAH TERDAPAT SEBARANG CAJ TAMBAHAN UNTUK SETIAP DEPOSIT / PENGELUARAN REQUEST?

13.BAGAIMANA SAYA MULA PERTARUHAN?

Selepas anda telah mendaftar sebagai ahli rasmi kami, sila pergi ke laman produk penyenaraian kami dan pilih produk pertaruhan pilihan anda. Untuk produk kasino, anda mungkin perlu untuk memuat turun perisian yang berkaitan melalui “muat turun” pusat kami. Untuk produk pertaruhan sukan, anggota itu akan diarahkan ke tapak permainan dengan klik pada butang “bermain” kami.

14. ADALAH VERSI DESKTOP DAN VERSI MOBILE AVAILABLE?

Mr. Ong menawarkan kedua-dua versi desktop dan versi mudah alih untuk setiap produk pertaruhan kami yang membolehkan ahli-ahli kami untuk bertaruh pada bila-bila masa, di mana sahaja.

15. ADAKAH SAYA DIBENARKAN UNTUK MEMBATALKAN PERTARUHAN YANG DILETAKKAN?

Tiada boleh. Ahli tidak dibenarkan untuk mengubah apa-apa pertaruhan diletakkan sebaik sahaja ia telah diterima oleh sistem berpusat.

16.APA JIKA SAYA MENGHADAPI SEBARANG MASALAH TEKNIKAL?

Sila hubungi dengan wakil perkhidmatan pelanggan kami untuk bantuan selanjutnya.

17.BAGAIMANA SAYA BOLEH YAKIN BAHAWA SEMUA PERMAINAN YANG AHLI?

Kami mempunyai pasukan yang besar profesional permainan yang mengira peratusan pembayaran untuk memastikan bahawa semua permainan kami dengan tegas mematuhi garis panduan industri keadilan standard.

18.SEBARANG KEBIMBANGAN UNDANG-UNDANG YANG AHLI KAMI PERLU TAHU TENTANG?

Merujuk kepada Akta Gaming Common Houses Malaysia 1953, tidak ada undang-undang yang jelas menyatakan bahawa penduduk tempatan adalah dilarang daripada mengambil bahagian dalam aktiviti-aktiviti permainan dalam talian, oleh itu ia adalah benar-benar selamat untuk bertaruh dengan Mr. Ong.

19.ADA KEMUNGKINAN BAHAWA WAKIL-WAKIL PERKHIDMATAN PELANGAN TIDAK DAPAT DIHUBUNGI PADA BILA-BILA MASA?

wakil-wakil perkhidmatan pelanggan kami sentiasa bersedia untuk melayani anda pada sepanjang masa disebabkan oleh hakikat bahawa produk dan perkhidmatan kami boleh didapati 24 jam sehari, 7 hari seminggu.

20.APA YANG BOLEH WAKIL-WAKIL PERKHIDMATAN PELANGGAN LAKUKAN UNTUK SAYA?

Kami mempunyai pasukan yang besar profesional yang mesra yang akan dapat membimbing anda melalui perjalanan pertaruhan apabila anda memerlukan bantuan dengan produk atau perkhidmatan kami.

21.BAGAIMANA SAYA HUBUNGI WAKIL KHIDMAT PELANGGAN?

Anda boleh menghubungi wakil-wakil perkhidmatan pelanggan kami melalui LiveChat, WeChat, Whatapps.

LIVE CHAT

Terms and Conditions:

  1. This promotion is open to all existing members of Mr.Ong.
    To be eligible for this promotion, a new member is required to make a minimum deposit of at least RM30, while the maximum bonus payout is set to be RM88.
  2. Existing members would be eligible for 5% extra bonus payout on every deposit he/she makes to Mr.Ong. Under this promotion, minimum withdraw only RM50 without turnover or rollover.
  3. Mr.Ong reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amounts in the event that members are found to have undertaken fraudulent action.

Terms and Conditions:

  1. This promotion is open to all new members of Mr.Ong.
  2. To be eligible for this promotion, a new member is required to make a minimum deposit of at least RM30, while the maximum bonus payout is set to be RM188.
  3. Existing members would be eligible for 50% extra bonus payout on every deposit he/she makes to Mr. Ong. Under this promotion, a member’s account balance needs to be at least 3 times of the initial deposit amount plus bonus payout, before a withdrawal can be made. For instance:Required account balance = (Deposit Amount + Bonus Payout) x 6= (RM30 + RM15) x 6= RM270.
  4. Mr.Ong reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amounts in the event that members are found to have undertaken fraudulent action.

Terms and Conditions:

  1. This promotion is open to all new members of Mr.Ong.
  2. To be eligible for this promotion, a new member is required to make a minimum deposit of at least RM30, while the maximum bonus payout is set to be RM188.
  3. Existing members would be eligible for 18% extra bonus payout on every deposit he/she makes to Mr. Ong. Under this promotion, a member’s account balance needs to be at least 5 times of the initial deposit amount plus bonus payout, before a withdrawal can be made. For instance:Required account balance = (Deposit Amount + Bonus Payout) x 5= (RM30 + RM5.40) x 5= RM177
  4. Mr.Ong reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amounts in the event that members are found to have undertaken fraudulent action.

Terms and Conditions:

  1. This promotion is open to all new members of Mr.Ong.
  2. To be eligible for this promotion, a new member is required to make a minimum deposit of at least RM30, while the maximum bonus payout is set to be RM188.
  3. Existing members would be eligible for 8% extra bonus payout on every deposit he/she makes to Mr. Ong. Under this promotion, a member’s account balance needs to be at least 3 times of the initial deposit amount plus bonus payout, before a withdrawal can be made. For instance: Required account balance = (Deposit Amount + Bonus Payout) x 3 = (RM30 + RM2.40) x 3 = RM97.20.
  4. Mr.Ong reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amounts in the event that members are found to have undertaken fraudulent action.

Terms and Conditions:

  1. This promotion is open to all existing members of Mr.Ong.
  2. To be eligible for this promotion, a new member is required to make a minimum deposit of at least RM30, while the maximum bonus payout is set to be RM188.
  3. Existing members would be eligible for 5% extra bonus payout on every deposit he/she makes to Mr.Ong. Under this promotion, a member’s account balance needs to be at least 3 times of the initial deposit amount plus bonus payout, before a withdrawal can be made. For instance:

Required account balance = (Deposit Amount + Bonus Payout) x 3 = (RM30 + RM1.50) x 3 = RM94.5

  1. Mr.Ong reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amounts in the event that members are found to have undertaken fraudulent action.

Terms and Conditions:

  1. This promotion is open to all existing members of Mr.Ong
  2. To be eligible for this promotion, a new member is required to make a minimum deposit of at least RM30, while the maximum bonus payout is set to be RM188.
  3. Existing members would be eligible for 10% extra bonus payout on every deposit he/she makes to Mr. Ong. Under this promotion, a member’s account balance needs to be at least 4 times of the initial deposit amount plus bonus payout, before a withdrawal can be made. For instance:Required account balance = (Deposit Amount + Bonus Payout) x 4 = (RM30 + RM3) x 4 = RM132
  4. Mr.Ong reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amounts in the event that members are found to have undertaken fraudulent action.

Terms and Conditions:

  1. This promotion is open to all existing members of Mr.Ong.
  2. To be eligible for this promotion, a new member is required to make a minimum deposit of at least RM30, while the maximum bonus payout is set to be RM388.
  3. Existing members would be eligible for 20% extra bonus payout on every deposit he/she makes to Mr.Ong. Under this promotion, a member’s account balance needs to be at least 6 times of the initial deposit amount plus bonus payout, before a withdrawal can be made. For instance:

          Required account balance = (Deposit Amount + Bonus Payout) x 6 = (RM30 + RM6) x 6 = RM216

  1. Mr.Ong reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amounts in the event that members are found to have undertaken fraudulent action.

Terms and Conditions:

  1. This promotion is open to all new members of Mr.Ong.
  2. This promotion is only limited to one new member, one household, and one IP address.
  3. To be eligible for this promotion, a new member is required to make a minimum deposit of at least RM30, while the maximum bonus payout is set to be RM688.
  4. New member will be given 100% extra bonus payout based on his/her deposit amount. Under this promotion, a new member’s account balance needs to be at least 6 times of the initial deposit amount plus bonus payout, before a withdrawal can be made. For instance:

         Required account balance = (Deposit Amount + Bonus Payout) x 6 = (RM100 + RM100) x 6 = RM1200

  1. Mr.Ong reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amounts in the event that members are found to have undertaken fraudulent action.

Mr Ong would like to  show its token of appreciation to all loyal members with a rewarding Weekly Cash Rebate , featuring the highest REBATE in the current market without any ROLLOVER requirement .

Terms and Conditions:

  1. Such promotion applies to all registered member of  Mr Ong.
  2. Such Rebate is not subject to any rollover requirement .
  3. The cash rebate will automatically be credited into member’s game account around 8pm every Monday.
  4. Mr Ong reserves the right to suspend or terminate any duplicate accounts that does not adhere to our terms and condition
  5. Mr Ong reserves the right to modify or cancel this promotion at anytime without prior notice.
  6. Weekly CASH REBATE
    -Lose MYR1,000-MYR4,999 cash rebate 50
    -Lose MYR 5,000-MYR9,999 cash rebate 100
    -Lose more than MYR 10,000 cash rebate 200

Terms and Conditions:

  1. MrONG member , deposit min rm30 at EVERY , Tuesday, Thursday, Saturday can claim Free Rm40 , only once per day
  2. Min Max cuci RM50

Terms and Conditions:

  1. This promotion is open to all existing members of Ong.
  2. To be eligible for this promotion, a member is required to get a angpau in game .
  3. Angpau RM 1-250 free = RM5
    Angpau RM 251-500 free = RM10
    Angpau RM 501-700 free = RM 20
    Angpau RM 750 keatas free RM 50   
  4. Under this promotion, a member’s account balance needs to be at least Rm50 and Maximum Rm100, before a withdrawal can be made
  5. MR.Ong reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amounts in the event that members are found to have undertaken fraudulent action.

Terms and Conditions:

  1. This promotion is applicable only to MrOng members who playing in MrOng.
  2. 30% Recommend Bonus will be given for successful member referred who have made a deposit minimum MYR 30.
  3. MrOng reserves the right to alter or terminate this promotion without prior notice from time to time. We also reserve the final right to forfeit or cancel any of the winning amounts in the event that members are found to have undertaken fraudulent action.